This English version is a courtesy translation. The Spanish text is the original and legally binding document. If there is any conflict, the Spanish version prevails.
Effective date: April 22, 2025
1. Introduction
This Privacy Policy describes how TENMA CONTROL collects, uses, protects, and shares the personal information of users of our website and digital services.
2. Data controller
The controller of your personal data is TENMA CONTROL. For any privacy-related question, you may write to icasas@tenmacontrol.com.
3. Personal data we collect
Full name, email address, information about the customer’s business, and information collected automatically through cookies (IP address, browser type, time spent on the site, and pages visited).
4. Purposes of processing
To provide contracted services, billing and collections, administrative or promotional communications, analysis of site usage, and compliance with legal obligations.
5. Legal basis
Processing is based on your express consent, the performance of a contract, and compliance with legal obligations.
6. Cookies and similar technologies
This site uses cookies and Google Analytics to obtain statistical information about user behavior. You may configure your browser to block cookies, although this could affect the site’s functionality.
7. Storage and protection
TENMA CONTROL implements administrative, technical, and physical security measures to protect your personal data.
8. Data transfers
We do not share personal data with third parties, except for providers necessary for the operation of the site, competent authorities when legally required, or with your express consent.
9. ARCO rights
You have the right to access, rectify, cancel, or object to the processing of your data (ARCO rights under Mexican law). To exercise them, send a request to our email including your name, a description of the right you wish to exercise, and a copy of an official identification document.
10. Data retention
Your data will be retained for as long as necessary to fulfill the purposes of processing, or for as long as a contractual relationship remains in place.
11. Third-party links
This site may contain links to third-party sites. TENMA CONTROL is not responsible for their privacy practices or their content.
12. Changes to this policy
We reserve the right to update this policy. Changes will be notified by email and/or text message.
13. Governing law
This Policy is governed by the laws of the State of Baja California, Mexico. Any dispute will be resolved before the competent courts of Tijuana, Baja California.